Terms and Conditions - Gardening Services Northolt
Welcome to our Gardening Services in Northolt. By engaging our services, you agree to the following terms and conditions. Please read them carefully to ensure a clear understanding of our mutual obligations.
1. Service Agreement
Our Gardening Services in Northolt offer a range of horticultural services, including lawn maintenance, planting, pruning, and garden design. By hiring us, you are entering into a contractual agreement that outlines the scope and nature of our services.
A. Scope of Services
- Lawn Maintenance: Regular mowing, edging, and fertilization.
- Planting: Selection and installation of suitable plants and flowers.
- Pruning: Trimming and shaping of trees and shrubs to promote healthy growth.
- Garden Design: Customized garden planning and landscaping.
B. Service Customization
We understand that each garden is unique. Our services can be tailored to meet your specific needs and preferences. Any customization requests must be agreed upon in writing prior to the commencement of work.
2. Payment Terms
Our pricing structure is transparent and designed to reflect the quality and extent of services provided.
A. Pricing
- Hourly Rates: Applicable for ad-hoc and short-term tasks.
- Fixed Rates: Offered for comprehensive garden projects.
- Monthly Packages: Ideal for ongoing maintenance needs.
B. Payment Schedule
Payments are due upon completion of services unless otherwise agreed upon. We accept various payment methods, including bank transfers, credit/debit cards, and online payment platforms.
3. Cancellation Policy
We understand that circumstances may arise that require the cancellation or rescheduling of services.
A. Notice Period
Clients must provide at least 48 hours' notice for any cancellations or changes to scheduled services. Failure to do so may result in a cancellation fee.
B. Cancellation Fees
A fee may be applied to cover the costs associated with the cancellation, including labor and materials already allocated to the project.
4. Liability and Insurance
Our company is committed to providing safe and professional services. However, certain risks are inherent in gardening activities.
A. Liability
We are liable for any direct damage caused by our negligence or failure to perform services as agreed. This includes damage to property or injury to individuals resulting from our work.
B. Insurance
We maintain comprehensive liability insurance to cover potential damages and ensure peace of mind for our clients.
5. Client Responsibilities
To facilitate the effective delivery of our services, clients are expected to meet certain responsibilities.
A. Access
Clients must provide us with appropriate access to their property during scheduled service times. This includes ensuring that pathways are clear and any necessary permissions are obtained.
B. Safety
Clients should inform us of any hazards or specific concerns related to their garden, such as poisonous plants, uneven terrain, or the presence of pets.
6. Terms of Termination
Either party may terminate the service agreement under specific conditions.
A. Termination by Client
Clients may terminate the agreement at any time with written notice, subject to the cancellation policy outlined above.
B. Termination by Service Provider
We reserve the right to terminate services if clients fail to comply with the terms and conditions, engage in unlawful activities, or create unsafe working conditions.
7. Force Majeure
We are not liable for any failure to perform services due to circumstances beyond our control, including natural disasters, pandemics, or other unforeseen events.
8. Dispute Resolution
In the event of any disputes arising from our services, we encourage open communication to resolve issues amicably.
A. Mediation
Both parties agree to seek mediation before pursuing any legal action to ensure a fair and efficient resolution.
B. Governing Law
These terms and conditions are governed by the laws applicable in Northolt. Any legal disputes will be subject to the jurisdiction of the local courts.
9. Confidentiality
We respect the privacy of our clients and ensure that any personal or sensitive information shared with us remains confidential, except where disclosure is required by law.
10. Amendments
We reserve the right to modify these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
By choosing our Gardening Services in Northolt, you acknowledge that you have read, understood, and agreed to abide by these terms and conditions. We look forward to creating and maintaining beautiful gardens for you.